PRODUCT WARRANTY AND CONDITIONS

PRODUCT WARRANTY AND CONDITIONS

Products sold by KDI Music.com are covered by the Authorized Service Center listed below:

The Authorized Service Centers:

Music Music
5724 E. Los Angeles Blvd.
Simi Valley, CA 93063
musicmusicca.com

Products manufactured by Rheuben Allen & Associates, LLC

Rheuben Allen©Saxophones

Rheuben Allen©Woodwind Accessories

USA Educator

Black Diamond Saxophones

Products manufactured by Kenny G Saxophones, LLC

Kenny G Saxophones

E-Series-II

E-Series-III

G-Series-II

G-Series-IV

G-Series VI

Golden Sound®

All Rheuben Allen© & Kenny G Saxophone™ warranties are covered by the Rheuben Allen Woodwinds.

All other Manufacturers Accessories, Speakers, Microphones, Amplifiers, Mouthpieces, Reeds, Neck Straps, Music Stands, Cases, and Apparel are covered by the respective manufacturers.

* The warranty for the above listed products starts the day the product is shipped to the client by KDIMusic.com.

Don’t forget to send us an email to register the instrument for specials through out the year. This warranty is valid only for new instruments manufactured under Trademark names owned by Rheuben Allen and are listed above.

*The warranty is for Two Years ( Rheuben Allen Saxophones, Kenny G Saxophones, Black Diamond, and ZephyrWinds Brass), from the date of purchase and covers any and all manufacturing defects except lacquer and/or plating.

* All instrument and product defects will be determined if it is a factory defect by KDIMusic.com

PRIVACY POLICY - TERMS AND CONDITIONS

What information do we collect?

We collect basic contact information from you when you place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in other site features.

When placing an order, we may ask you for your e-mail address for communication purposes. Additional shipping information is provided by PayPal and Shopify after a transaction takes place. All credit card information is collected by PayPal or Shopify.

We also collect information about gift recipients so that we can fulfill the gift purchase.

* The information we collect about gift recipients is not used for marketing purposes.

How do we use your information?

We may use the information we collect from you when you purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

The information collected establishes the date of purchase and the date the warranty starts for the instrument an/or product. There is no need to fill out a warranty card for the product you have purchased from this web site.

To allow us to better service you in responding to your customer service requests.

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To quickly process your transactions.

To administer a contest, promotion, survey or other site features.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and with PayPal. All information is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure PayPal Server. All sensitive/credit information you supply is protected by PayPal Policies.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except as described below. The term "outside parties" does not include KDIMusic.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the current laws, enforce our site policies, or protect ours or others' rights, property, or safety.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on October 5, 2017.

Questions or feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline. Please review these Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.

Rev: 01/02/2024